Knowledge Articles only accessible for a group
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‎10-29-2015 05:45 AM
Hello
My mission is to not allow other groups to view a groups knowledge articles, unless its giving an view role.
What I have done is create a role for the group and it currently works from the ESS page and knowledge article section.
The problem I am facing is ITIL users have access to edit Knowledge Articles, which makes all knowledge articles accessible to all ITIL users.
I need to make the Edit knowledge Articles with a specific topic only visible to that group. I am unable to accomplish this, is this possible if so how?
thanks
Denee
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‎01-12-2016 08:45 AM
Hi,
You can user roles field available on the kb_knowledge table. Users with role have access to those articles where their role matched with in that list of roles field.
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‎01-13-2016 05:57 AM
The problem I am having ITIL users are able to see them when the click on Edit or Published.