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Knowledge Articles review notifications to be sent after 8 months.

suru2
Tera Contributor

‎02-07-2024 02:07 AM

Hi All,

 

I want to implement the below scenario for Knowledge module:

- Knowledge Articles review notifications to be sent after 8 months to Knowledge manager and author of Article.

can anyone please help me on the above scenario.

 

Thanks,

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-07-2024 05:26 AM

Hi @suru2 

 

Yes. you can do this via Flow designer or via event and use that event in Notification. 

 

Trigger

schedule

 

Action

Look up record

Created date > 8 months

Logic

For each 

 

Action

Send notification

 

https://www.servicenow.com/community/now-platform-blog/3-ways-to-notify-with-flow-designer/ba-p/2332...

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