Knowledge base - restructuring and creating articles
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03-14-2024 10:20 AM
Hi,
Can anyone help me with the below mentioned question on what role is exactly needed:
> For re-structuring the Knowledge base to better fit the needs of the instance and team working in it.
> To create articles, For example, create categories, move articles around, etc.,
Thank you in advance.
Regards,
Shafna Sahabudeen
1 REPLY 1
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03-14-2024 10:37 AM
Hi @Shafna
Highlighted roles
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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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