Knowledge Management Article template
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07-02-2025 02:13 PM
We are using article templates
We want the ownership group to appear on the view of the form. The one that displays when searching on the portals
We have the ownership group on the template and when users create the article however when we view the article it does not appear.
How do we get the ownership field to appear on the view of the article?
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07-02-2025 03:22 PM - edited 07-02-2025 03:24 PM
Hi @JulietChicago,
I believe the field is a custom one, can you please tell me what roles does the user from the latter screenshot?
Isn't it possible that the Portal/ESC viewer doesn't have the rights to read the field...?
Or you will might need some script to automatically populate the Workaround field from the Ownership group, it would be visible under the "test"
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07-11-2025 12:32 PM
Hi,
This is the KM portal all users can view it.