Knowledge Management (KM) Implementation Task: Create a knowledge base

Nordicskilla · ‎08-23-2024

Hi Community,

Unfortunately, I can't make any progress with the above task. I have added the article template fields to the knowledge form as specified. I also created an entry called Policy and added the 3 fields here too. Unfortunately, the system does not recognize it. Validate Task failed.

Enclosed also screenshots of my current status

Thank you in advance

Dr Atul G- LNG · ‎08-23-2024

Hi @Nordicskilla

I think it can be a lab issue then. As I can see you done more than 80% of lab , so if you okay you can submit, Else log a now learning case and team will guide you.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

Dr Atul G- LNG · ‎08-23-2024

Hi @Nordicskilla

Could you please share the instruction of this task.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Nordicskilla · ‎08-23-2024

Hi @Dr Atul G- LNG

Yes, please see attached Screenshot.

Many thanks

Dr Atul G- LNG · ‎08-23-2024

HI @Nordicskilla

Error saying, you need to add these 3 fields on Knowledge Form as well:

click on this error link and see what is missing.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Nordicskilla · ‎08-23-2024

I have provided the Screenshots in my First section. There you can see, that I exactly did it. This is why I am wondering about the error Message @Dr Atul G- LNG