Knowledge Management (KM) Implementation Task: Create a knowledge base

Nordicskilla
Tera Contributor

Hi Community,

 

Unfortunately, I can't make any progress with the above task. I have added the article template fields to the knowledge form as specified. I also created an entry called Policy and added the 3 fields here too. Unfortunately, the system does not recognize it. Validate Task failed.

Enclosed also screenshots of my current status

 

Thank you in advance

 

1 ACCEPTED SOLUTION

Hi @Nordicskilla 

 

I think it can be a lab issue then. As I can see you done more than 80% of lab , so if you okay you can submit, Else log a now learning case and team will guide you. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

6 REPLIES 6

Hi @Nordicskilla 

 

I think it can be a lab issue then. As I can see you done more than 80% of lab , so if you okay you can submit, Else log a now learning case and team will guide you. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

matthewchiu
Tera Contributor

Im having the same issues. Its not my Knowlege base I created.   And when I try and create a new one it says its already created.