We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Knowledge Manager group

Not applicable

‎03-30-2024 02:24 AM

I would like to set my knowledge articles to go to Knowledge Manager group. so that anyone in that group can approve the knowledge articles submitted. Can you please tell me how to do this. 

As of now it just goes to the owner of the knowledge base for approval.

 

 

0 Helpfuls
  • 370 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron

‎03-30-2024 10:45 AM

Hi @Community Alums 

 

For this you need to modify the Approval Wokkflow.

 

AGLearnNGrow_0-1711820705375.png

 

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls