Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Knowledge Manager group

Community Alums
Not applicable

‎03-30-2024 02:24 AM

I would like to set my knowledge articles to go to Knowledge Manager group. so that anyone in that group can approve the knowledge articles submitted. Can you please tell me how to do this. 

As of now it just goes to the owner of the knowledge base for approval.

 

 

0 Helpfuls
  • 295 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-30-2024 10:45 AM

Hi @Community Alums 

 

For this you need to modify the Approval Wokkflow.

 

AGLearnNGrow_0-1711820705375.png

 

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls