Hi Experts,
I really really need your help.
My requirement is to send the data in payload with whenever any update is happening in a knowledge article record.
I am facing two queries when doing this :
1. When a new version is created and published for an article then the last version's workflow changes to outdated , but that occurrence is not actually updating the record , but i need to send the data when article is changing to outdated so that other side can discard the same.
As record is not getting updated , my BR trigger condition which is after update is not meeting.
Really any insight ,workaround would be helpful please.
2. When a Kb article is published ,we can see that the workflow changes to published and the version changes to the next whole number , but when my BR is triggering it is sending the past version only , i found one BR which i believe is doing the versioning , so i tried to run my BR after that so i changed my order to 1010 , cause that BR's order is 1000 , but my BR just stopped triggering after that.
Any help, insights , suggestions ,workaround would be helpful.
