Knowledge Version is not showing in the List View
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4 hours ago
Hello Team,
Knowledge Version is showing empty in the List view.
While checking the XML view , I can see the Version.
Find the below Screenshot.
Can you help me to fix the issue
Thanks
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2 hours ago
Hi Buddy,
The Version field on Knowledge articles is not a stored field. It’s a calculated/derived value that ServiceNow resolves at runtime. That’s why:
You can see the version correctly in XML view
But it shows as (empty) in list view
List views can only reliably display fields that are physically stored on the table, so the calculated version never renders there.
How to fix it
Option 1 (Recommended – clean and safe)
Add a stored version-related field to the list instead (for example Base Version, if available). Those fields are real columns and will display correctly.
Option 2 (Most flexible)
Create a custom field (or scripted field) on the Knowledge table that copies or derives the version value and stores it. Use that field in your list view.
Option 3 (Accept OOB behavior)
Leave it as-is and rely on the form/XML for version visibility. This is considered OOB behavior by ServiceNow.
Bottom line
You can’t make the OOB Version field show in list view without customization. The fix is to use a stored field or create one specifically for list/reporting purposes.
@SayanG838505890 - Mark Accepted Solution and Thumbs Up if you found helpful
