Knowledge Version is not showing in the List View

SayanG838505890
Tera Contributor

3 weeks ago

Hello Team,


Knowledge Version is showing empty in the List view.

While checking the XML view , I can see the Version.

Find the below Screenshot.

SayanG838505890_0-1770050725875.png

 

SayanG838505890_1-1770050783330.png

 

SayanG838505890_2-1770050815668.png


Can you help me to fix the issue
Thanks



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1 REPLY 1

lauri457
Tera Sage
In response to Matthew_13

3 weeks ago

This reply seems to be AI hallucination

There are two reference fields on kb_knowledge, version and base version. Version is a reference to [kb_version] and base_version is a reference back to [kb_knowledge]. Base version references the article record that was checked out to create that article. Version shows the "major.minor" versioning number for that and the reference record includes author and timestamp metadata

If you have lost the versioning for your article you can try and recreate the kb_version records with the correct references

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