Label variable as mandatory on service catalog form
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-31-2019 09:33 AM
Hi,
Currently, we are on Madrid Version.
We have a requirement to create the Label Variable and under it, there are multiple checkboxes.
Now under every checkbox, there is a single-line text variable "specify existing user id or New" which should become mandatory when the checkbox is selected above it.
Now the issue is If I try to make the single-line text variable as Mandatory using UI policy then checkbox above it is becoming as mandatory.
We don't want the checkbox to become mandatory instead we want the label variable "Which mainframe system do you require access to" as a mandatory red asterisk. Atleast one checkbox selection is required.
I have tried by enabling the "Selection Required" on checkboxes, but it is not working properly.
Please help with your suggestions.
The requirement is to make the label as mandatory instead of each checkbox.
Thank you.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-01-2019 06:05 AM
Hi,
Let me know how you've progressed and if my post above (near the top) was the Correct answer, if you don't mind, please mark it as Correct.
Thanks!
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!