Language plugin for Spanish only

[Megha8]

What happens when this plugin is installed in the instance, do all the fieldnames/ text labels change to Spanish or what all instance features are impacted- Field labels, Texts, workflows, Dashboards, Reports, Form labels?

[newhand]

@Megha8 

-Can you confirm if there will be changes/ configurations to be done manually and if this plugin is readily done.

⇒ The plugin is very easy to install，and don't need any other configurations 。

     You can see the bellow link.

     https://docs.servicenow.com/bundle/tokyo-platform-administration/page/administer/localization/task/t... 

- Also, can you confirm if after installation how will the forms get input like how will the users be able to enter details in the form? Will it be in English or how?

⇒　The lables, messages,and any other  texts will be showed in Spanish  .

        But the texts  entered by users will not change to spanish, 

- Can you confirm on how the virtual agents will chat like if there is a ticket in the queue and the user is chatting in Spanish and the agent helping is chatting in English then how will the communication happen?

⇒　I'm not sure of the "virtual agents".

       But i think  the information inputed by user will never be changed, Spanish and English will be showed just as what they are inputed.

[Alex Coope - SN]

@Megha8,

Ok, so all of your questions are detailed in our mega thread "In-Platform Language Support Guide", (we update this with every release, whilst also keeping as complete as possible),

Many thanks,
kind regards