Latitude and Longitude Field in sys_user Table.
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‎08-04-2022 02:17 AM
Hello Team,
We have a latitude and Longitude field on User form, how these field values are populated and for what purpose they are used.
And another thing, how it is different from latitude and longitude of location selected on User profile.
Can anyone help me with this.
Warm Regards,
rakesh
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‎08-04-2022 02:31 AM
Hi,
Did you check Geolocation plugin is installed in your instance?
check this
The get_lat_long business rule is not populating latitude and longitude
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎08-04-2022 02:41 AM
Hello Ankur,
Thank you for your response.
We have Geolocation plugin activated in our instance.
And we are using FSM, just for curiosity wanted to ask.
By any chance Google API uses co-ordinates from User profile to track. And how it is different from co-ordinates of location selected on the user profile.
Business rule that you told works on location table.
Thank you in advance.
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‎08-04-2022 02:46 AM
Hi,
check this
Get Current Latitude Longitude
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎08-04-2022 05:09 AM
Hello Ankur,
Thanks again for your reply!!
Actually, I don't want to set latitude and Longitude.
I just wants to know the use of latitude and longitude on user form. And how it is different from location latitude and longitude.
Thanks in advance.