LDAP Auto User provision not working

Nisha30 · ‎01-29-2024

Hi,

I have enabled two properties to TRUE

glide.ldap.authentication

glide.ldap.user.autoprovision

and i tried loading and transforming the test data which is not present in Service|Now . It did not create user record. Can anyone please suggest or point me to any full document step by step what I am missing and what else need to be done for Auto User Provision from LDAP.

My LDAP connection is successful.

Thanks

Dr Atul G- LNG · ‎01-29-2024

Hi @Nisha30

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0961314

https://docs.servicenow.com/bundle/vancouver-platform-security/page/integrate/ldap/concept/c_LDAPInt...

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Nisha30 · ‎01-30-2024

Hi Thanks for response but I cant see any auto provision steps apart from system properties but it does not work. Thanks

Nisha30 · ‎02-16-2024

Any assistance please will be helpful, Still we are unable to auto provision.

Thanks

AshishKM · ‎02-16-2024

Hi @Nisha30 ,

Did you check the import set table, if there is any import ISET with some logs.

-Thanks,

AshishKM

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