LDAP in developer instance

[amacqueen]

Just been attempting to set up LDAP in my developer instance and it is failing, got this message:-

ldap://xxx.xxx.xxx.xxx:389/ Connection timed out, failed to connect to server

Verify server address and port are correct and accessible

I seem to recall we had to add a firewall rule to allow SN to talk to our LDAP and I would have thought that existing rule would work however as we are in Europe it may be the developer instances are hosted in the US and I may need an alternative address added.

Any ideas?

TIA

[jb240]

I connected my local LDAP Browser Editor JXplorer to host ldap.forumsys.com port 389 anonymous via the general internet.   o=example.com

[Atul Kumar2]

Hi Deepak,

Could you please assist on this since i am also getting the same errror. or tell me what needs to be done for resolving that issue.

ldap://ldap.forumsys.com:389/ Invalid distinguished name

Server Operational Status is false

Regards,

Atul Kumar

[amacqueen]

Just an update.

I found the cluster node however our firewall doesn't support DNS names so I did an NSLOOUP on the name of my instance and got an IP address which I have added to the firewall rule however I'm still getting the same error.

Any additional assistance would be welcome.

[bernyalvarado]

Hi Angus, when you applied the firewall rule on your firewall, you did it in port 389, correct?

[amacqueen]

Yes Berny we copied and modified an existing rule for Live and Dev and they work fine.