LDAP NAT Support

aw_devoteam
Kilo Expert

Hello All,

A customer has asked the question if ServiceNow LDAP configuration supports the use of NAT environments on their network.

I have found little information within the wiki to support this one way or the other.

Can anyone confirm or advise on the below question:

Does ServiceNow support access to Active Directory through a NAT-ed environment?

Additional information, the customer will be using an LDAPS setup.

Kind Regards

Alex Ward

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Michael Fry1
Kilo Patron

Just to be clear, the NATs rules would be on your side, not SN side. Their is a note on 4.2 that mentions NAT but are setup is exactly that. For example, The IP address I enter into SN is behind our firewall, and NAT rules allow traffic from the 2 datacenters and routes it to connect to our AD LDAP Integration Setup - ServiceNow Wiki


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External IP - Yes