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‎01-20-2017 09:00 AM
Hello All,
A customer has asked the question if ServiceNow LDAP configuration supports the use of NAT environments on their network.
I have found little information within the wiki to support this one way or the other.
Can anyone confirm or advise on the below question:
Does ServiceNow support access to Active Directory through a NAT-ed environment?
Additional information, the customer will be using an LDAPS setup.
Kind Regards
Alex Ward
Solved! Go to Solution.

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‎01-20-2017 09:24 AM
Just to be clear, the NATs rules would be on your side, not SN side. Their is a note on 4.2 that mentions NAT but are setup is exactly that. For example, The IP address I enter into SN is behind our firewall, and NAT rules allow traffic from the 2 datacenters and routes it to connect to our AD LDAP Integration Setup - ServiceNow Wiki

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‎11-08-2017 05:14 PM
External IP - Yes