LDAP to LDAPS migration

[rajesh29]

Hi Everyone,

Actively we are working on LDAP to LDAPS migration. I have gone through MID server host machine and I did't find JRE Keytool on mid server. But as per the ServiceNow Docs JRE is required. Let me know Is there any way to migrate LDAP to LDAPs without JRE? if yes please provide the steps to move further on this.

Thanks In advance,

Rajesh Bandila

[Maik Skoddow]

Hi

please find the detailed instructions in the following article: https://www.servicenow.com/community/developer-articles/mid-server-configuration-to-use-ldaps-singin... 

Maik

[Riya Verma]

Hi @rajesh29 ,

Hope you are doing great.

To achieve LDAP to LDAPS migration in ServiceNow without JRE, you can follow the steps below:

1. Install JRE Keytool on the MID server host machine. Even though it may not be found initially, it is a necessary component for the migration process.

2. Ensure that the MID server is properly configured and communicating with the ServiceNow instance.

3. Update the LDAP server configuration to use the LDAPS protocol. This involves modifying the LDAP server settings in ServiceNow to point to the LDAPS server and using the appropriate port (typically 636).

4. Obtain the necessary SSL certificates from the LDAP server. These certificates are essential for establishing secure communication between ServiceNow and the LDAPS server.

5. Import the LDAP server's SSL certificates into the ServiceNow instance. This step involves uploading the certificates into the ServiceNow instance, so it can trust the LDAPS server.

6. Update the LDAP server configuration in ServiceNow to reference the imported SSL certificates. This ensures that ServiceNow can authenticate and communicate securely with the LDAPS server.

7. Test the LDAPS connection. Verify that the connection between ServiceNow and the LDAP server is working correctly after the migration. This includes testing authentication and other relevant functionalities.

8. Perform thorough testing on the application side to ensure that the migration to LDAPS did not introduce any issues and that all IT asset management features are functioning as expected.