Licensing-Inquiry Regarding Ticket Creation from Custom Portal

xingrui
Tera Contributor

‎08-05-2024 10:59 PM

Hi everyone.

I would like to inquire whether it is permissible for a requestor to create records directly on the task's inheritance table through a widget in a custom portal. Specifically, I am concerned about potential licensing violations associated with this functionality.

I have researched this topic online and within community resources but have been unable to locate relevant documentation.

If anyone has insights or information on this matter, I would greatly appreciate your assistance.

Best Regards

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎08-05-2024 11:40 PM

Correctly said by @Mark Manders 

 

Licensing is something,  which has cost and no one here as per my best knowledge can tell the costing part.

 

You can reach out to your SN account team.

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