Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

Limiting options in Knowledge Article dropdown field (can_read_user_criteria) on a kb_template

amarks
Tera Expert

We are using a per-article field (can_read_user_criteria) to determine whether an article should only be available to the IT group or whether it can be viewed externally. The field is located on a series of user-defined kb_templates.

 

Because this field is used in other areas for other purposes, we are attempting to ensure that our knowledge authors are only using a small selection of groups for this purpose or leaving it blank.

 

Question:
Is there a simple to accomplish the following:

  • Implement a lightweight way to limit the options in this drop-down
  • Avoid affecting other areas where this field is employed
  • Easily updateable
  • Minimal risk during upgrades (close to OOTB behavior)

Thanks,

Adam

 

PS Currently on Utah

0 REPLIES 0