Limiting options in Knowledge Article dropdown field (can_read_user_criteria) on a kb_template

amarks
Tera Expert

We are using a per-article field (can_read_user_criteria) to determine whether an article should only be available to the IT group or whether it can be viewed externally. The field is located on a series of user-defined kb_templates.

 

Because this field is used in other areas for other purposes, we are attempting to ensure that our knowledge authors are only using a small selection of groups for this purpose or leaving it blank.

 

Question:
Is there a simple to accomplish the following:

  • Implement a lightweight way to limit the options in this drop-down
  • Avoid affecting other areas where this field is employed
  • Easily updateable
  • Minimal risk during upgrades (close to OOTB behavior)

Thanks,

Adam

 

PS Currently on Utah

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