Line breaks in Flow Designer

[Cirrus]

Please can anyone advise what the correct syntax should be to acheive the following in a create task description field using flow.

Requested for: u_requested_for

Contact details: contact_variable

Have scripted the following and tried several variations - both insert correctly on their own but as soon as I try and join them it fails)

return('\n' + "Requested for: " + fd_data._1_get_catalog_variables.u_requested_for.getDisplayValue() + '\n'

+ "Contact details: " + fd_data._1_get_catalog_variables.req_contact.getDisplayValue()))

[Rajesh Chopade1]

hi @Cirrus 

To concatenate strings in a Flow Designer script for creating a task description field in ServiceNow, you need to ensure that you correctly reference the variables and format the string properly. Below is the corrected syntax:

return '\n' + 
       'Requested for: ' + fd_data._1_get_catalog_variables.u_requested_for.getDisplayValue() + '\n' +
       'Contact details: ' + fd_data._1_get_catalog_variables.req_contact.getDisplayValue();

This should work within the Flow Designer in ServiceNow, combining both fields into the task description. Ensure that the variable names (u_requested_for and req_contact) match exactly with what you have defined in your catalog variables.

i hope my answer helps you to resolve your issue if yes, mark my answer correct & helpful

THANK YOU

rajesh chopade

[Rajesh Chopade1]

Hi @Cirrus 

Modify your code as bellow and try once again:

return '\n' + 
       'Requested for: ' + fd_data._1_get_catalog_variables.u_requested_for.getDisplayValue() + '\n' +
       'Contact details: ' + fd_data._1_get_catalog_variables.req_contact.getDisplayValue();

I hope my answer helps you to resolve your issue if yes, mark my answer helpful & correct.

THANK YOU

rajesh chopade

[Bhavya11 · Accepted solution]

hi @Cirrus ,

can you try something like this 

var requestedFor = fd_data.trigger.request_item.variables.request_for;
var contactDetails = fd_data.trigger.request_item.variables.short_description;

var details= 'Requested for: ' + requestedFor + '\n' +
                   'Contact details: ' + contactDetails;

return details;

Please mark helpful & correct answer if it's really worthy for you.

Thanks,

BK

[Cirrus]

Thanks Bhavya, works a treat