Linking RITM to a CHG

[dianeramos]

We have a requirement to link RITM to a CHG record.

We are able to do this, but there are cases when an RITM needs to be linked to 2 CHG records.

Scenario: When RITM123 is linked to CHG123, and we link the same RITM123 to CHGXYZ ---- the link is broken on RITM123 and CHG123. It behaves like an RITM is only allowed to be linked ONCE.

How can I change this to allow it to be linked multiple times? 

Thanks in advance

[Shashikant Yada]

You can do this by related list, add change request related list under RITM and using edit button you can add multiple RITM's to single change request

Thanks
Shashikant

Hit Helpful or Correct on the impact of response.

[dennisandrison]

I am interested on how you configured the system to allow Change Controls from RITM?  can you explain?

[Shashikant Yada]

Right click on the top of the RITM and click on related list:

Thanks
Shashikant

Hit Helpful or Correct on the impact of response.

[Gagan10]

hello shashikant,
do you know how to change RITM's state to "Closed Incomplete" when change request is in "Closed Complete" state