Linking RITM to a CHG

[dianeramos]

We have a requirement to link RITM to a CHG record.

We are able to do this, but there are cases when an RITM needs to be linked to 2 CHG records.

Scenario: When RITM123 is linked to CHG123, and we link the same RITM123 to CHGXYZ ---- the link is broken on RITM123 and CHG123. It behaves like an RITM is only allowed to be linked ONCE.

How can I change this to allow it to be linked multiple times? 

Thanks in advance

[dianeramos]

Thank you!

How do I bypass the rule that only allows an RITM to be linked once?

Example:

RITM123 is already linked to CHG123

I link RITM123 to CHGXYZ... it links, but unlinks from where it was originally tied CHG123

Hope I made sense 🙂

[dennisandrison]

thank you 

[Shashikant Yada]

Hi,

You can mark Helpful or correct if the impact was useful 🙂

Thanks