List Collector is showing sys_id for the selected item
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-19-2021 04:09 AM
I created a custom table and manually added the values but when I go to show the list collector in the catalog item form it is showing the sys_id and not the name.
checked the ACL of the custom table.
Can't figure this out !
Please help on this.
Thank you,
Abhishek
- Labels:
-
Script Debugger
-
Scripting and Coding

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-19-2021 04:27 AM
Hi,
If you already have display true then it should show display column,
Can you please show us your custom table setup where you have display true? It is which field?
Thank you
Prasad
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-19-2021 04:29 AM
Hi,
Are you sure there is value present on that field which is marked as Display=True?
Please check that once.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-19-2021 10:24 PM
follow this link to show your field data below the slushbucket
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-21-2021 03:55 AM
Thank you, Ankur!
yes, it's working now.
but wanted to remove the duplicate entries on the form shown. duplicate source value shown should allow showing just one value on the form even though all these values are present on the reference table.
could you please let us know if we could be able to meet.
Thank you,
Abhishek
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-21-2021 04:19 AM
Glad to know that it worked.
Now coming to your point.
If you are having same repeated values in your custom tables it means those are separate records.
You will have to clean up the custom table so that it has unique name in the name field
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader