List Collector is showing sys_id for the selected item

Abhishek Kumar8
Tera Contributor

I created a custom table and manually added the values but when I go to show the list collector in the catalog item form it is showing the sys_id and not the name.

checked the ACL of the custom table.

Can't figure this out !

find_real_file.png

 find_real_file.png

Please help on this.

 

Thank you,

Abhishek

10 REPLIES 10

Prasad Pagar
Mega Sage

Hi,

If you already have display true then it should show display column,

Can you please show us your custom table setup where you have display true? It is which field?

Thank you
Prasad

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

Are you sure there is value present on that field which is marked as Display=True?

Please check that once.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Abhishek Kumar 

follow this link to show your field data below the slushbucket

Customizing the Slushbucket

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Thank you, Ankur!

yes, it's working now.

but wanted to remove the duplicate entries on the form shown. duplicate source value shown should allow showing just one value on the form even though all these values are present on the reference table.

could you please let us know if we could be able to meet.

 

Thank you,

Abhishek

@Abhishek Kumar 

Glad to know that it worked.

Now coming to your point.

If you are having same repeated values in your custom tables it means those are separate records.

You will have to clean up the custom table so that it has unique name in the name field

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader