List collector issue causing the variable to clear from RITM/task upon submit...

[Dustin24]

I've created a list collector variable referencing a table for one of my catalog items....

Problem 1: When this variable is required, the user submits without error. However, the variable seems to be cleared from the RITM/task record.

Problem 2: This variable is editable on tasks, but even when moving choices from the available to selected column and then updating/saving the task record, the choices are not saved.

I have checked my UI Policies/actions and there is only one action to clear this variable when a specific condition is met, but it is only applicable on the catalog item view. I also have no client scripts that would cause this, so not sure what is going wrong here. Anyone else seen this issue before, and how to overcome it?

Thanks

[nataliya_b]

what happened if you deactivate this ui policy you mentioned?

did you check console? are there any errors?

is your variable part of variable set?

[Dustin24]

If I deactivate the policy it breaks my form functionality, and it does nothing to address my 2 issues. There are no console errors and the list collector is not a part of a variable set...

[nataliya_b]

Just a test, could you add another list collector variable with the same set up and see what behaviour is Could it be that your variable was one type and then changed to list collector?

[Dustin24]

Thanks! I think you may be onto something.. I did change it from a select box to a list collector. I will give it a try and let you know my findings