List Collector variable not showing data form table it's referred.

[Nishant_Kumar]

Hello Friends,

I have an issue with list collector variable, its not showing the values in slush bucket whereas the data are present in the table it is referring. It just shows ''Loading'' , please see the screenshot mentioned below :-

The snapshot shot mentioned below shows the table which has data in it:

I   dunno what broke out. A day ago It was working, I was getting the values in slush bucket.

Steps what I tried to fix this are mentioned below , but eventually there has been no success for me:

1. I tried creating new   list collector variable referring to table still no values came in slush bucket.

2.I deleted all the records in table then imported the data through XML's (importing was success) still no values found in slush bucket.

3 i even tried deleting the table and then recreated the table , added the records, then created the list collector variable on catalog item , still i was getting only loading, rather than data. I am really not understanding what is wrong.

4. I tried moving the update set   to my personal instance   and check if the list collector shows any values , there has been no success so far .

Please find the link to view details on my personal instance mentioned below:

a. Form link : ServiceNow

b. Table link with data :ServiceNow

I want to know if any of you guys have faced such situation earlier , if so how did you all fix it.

Thanks in advance and any help is appreciated

pradeepksharma sanjivmeher harshvardhansingh

Sanjiv ,Pradeep and Harsh if you all could suggest something , it would be great.

[Harsh Vardhan]

which table you are referencing to? just for troubleshoot can you try to refer the sys_user table if its working then kindly check with your table acls.

[Nishant_Kumar]

I am referring to custom table and till now i have not created any Acls to

this table which list collector is referring.

But I tried referring to other custom table (having Acls ) which are

currently being used on other catalog items with list collector, still the

same issue occurred.

Note : list collector on other catalog items are working fine but only to

this catalog it's not working( a day ago this was also working )..

I will try referring to sys_user, and share whatever I observe.

On 04-Feb-2018 10:08, "harshvardhansingh" <community-no-reply@servicenow.com>

[Nishant_Kumar]

I tried referring to sys_user table still the same issue, no data available in slushbucket (it shows only loading).

[Harsh Vardhan · Accepted solution]

can we connect? i can try to troubleshoot it

[Nishant_Kumar]

okay , thanks