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‎11-05-2018 04:35 AM
Hi all,
I've just added a new field of type 'List' to my form (in this case sn_risk_risk). On the new field I've added several choices. Not that difficult I would think, looks to work, though...
+ When selected a choice, it's displayed fine in the choice list
- In the list the value is suddenly showed and not the label
- When the list is locked, only values are visible, no the labels
Double checked the choices and their values / labels: all ok.
I've must have overlooked something. Any ideas? An attribute perhaps? Or should I go for a different solution? The requirement is to have the possibility to select multiple choices.
Kind regards,
Mark
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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‎11-05-2018 05:34 AM
I've never seen a list field used this way, so I'm guessing it's unsupported. In any case, it appears that it doesn't work in a choice list configuration. The simple solution is just to change it to a reference type list and go from there.
Please mark this response as correct if I've answered your question. Thanks!
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‎03-26-2020 12:17 PM
This behavior is still present out of the box in orlando, so looks like a bug they just don't intend to fix.