Hi Everyone, I want to create a multi-level pivot table type report on incident table. WhereRow= incident numbercolumns = count of Affected ci , count of impacted Service/CI's Please let me know if it is achievable or not through multi-level pivot...
Hi Team, We got a requirement to send automatic mail before 15 days of the valid to date of a Knowledge article. Can you please guide me how can we do it through different ways RegardsSiva Teja B
I have a a button which creating a record in task table when i click on publish button.but the requirement is if today is start date and end date is 16 so when I click on publish then it should create 6 tasks in task table how it is possible?
Hi All, I wanted to get the list of all the roles associated with the logged in user added as part of the group of which he is a member of , this should also include all the contains roles. For example if the user is added to group "ABC" and it has ...
Hi , I have a field "text field" called Grade code in sys_user table.When a requested for's grade code is greater than Level 11(example we have next Level 12 then Level 13 and soo on ) then a task should trigger for certain group. Please help me in ...
Hi, We have a custom url active eg. https://acme.mydomain.com which redirects customers to the csm portal. So, when users go to https://acme.mydomain.com they end up with https://acme.mydomain.com/csm.The old service-now.com url also stills works, an...
Hi!I have a strange problem with a field (Impatti su applicazioni) that I want to make mandatory in state Implement. Below is a photo of what my UI Policy looks like (state = implement). But it doesn't work. When I am in the Scheduled state and want...
Hi Everyone, I'm studying the available ui-components and I wanted to try the now-tab one. In order to install the component to my project, I executed the following command: npm install @servicenow/now-tabs The installation was not successful, I rece...
Hi!I have a strange problem with a field (Impatti su applicazioni) that I want to make mandatory in state Implement. Below is a photo of what my UI Policy looks like (state = implement). But it doesn't work. When I am in the Scheduled state and want...
Hello, I have a requirement where I need to apply different headers and footers on the same HTML document template based on the legal entity of the user. I have tried it, but the footer is not looking good. It's looking like body content instead of a...
Hi! Why doesn't it work, theoretically I have everything set correctly. Anyone had a similar error?
I encountered an error while attempting to retrieve the OAuth Token from the REST message. Below is the error message:OAuth flow failed. Please verify the configurations and try again. Error details: Invalid null response.I have ensured that valid in...
Good Morning,We are exploring The RMA process in our development environment. I am missing the RMA Type of Reject in the drop down. The only flows that are available area Asset RMA Off-Site Flow, Asset RMA On-site flow and Asset RMA Flow. Could so...
Hi, I am trying to do a POC for my company where i can integrate Jira with Service now.I have free licence account and which is not allowing me to access Service now store. Is there a way which I can do this POC on free licence and see how well it wo...
How to take backup of records in mid server in ServiceNow.I have created few custom tables in my ServiceNow instance.I want to take backup of records which are stored in my custom tables. And the backup should be on my mid server installed.So that no...
