Hello Guys, in workflow timer activity , there is one field with one property " glide.workflow.timer.upgrade_safe " which is mentioned as run during upgrade if it's value is true but property is not available in system properties . Let me know if you...
I granted a read permission on a certain field only to certain admin users and denied it to everyone else. The field can't be accessed by them, however when I use javascript in field style to set a decoration on a field, everyone can see the style. I...
Hello...Hopefully I can get some direction...I have built a Catalog Item that has ACLs in place so all fields on the REQ are read only once the request is created. I then get the RITM, and 3 SCTasks...I would like to allow one specific user, or memb...
Hi All, I had a requirement to set value of the field from client script.function onChange(control, oldValue, newValue, isLoading){ if(isLoading || newValue != '') { return; } var techType = g_form.getValue("u_tech"); if(techT...
User want cab workbench access so how could we provide access to them?
We have an Okta SSO integration working where it sends first_name, email, user_name and sso_source. Okta also sends Manager and Department. I'm assuming that Manager and Department are not regular fields like the fields in the transform map. Maybe...
Hello All, There is a requirement from our customer to build approvals based on Knowledge Base Category instead of Knowledge Base level. There is OOB Workflow Knowledge Article -Publish workflow where we need to modify the level of approvals based on...
we have created a new custom table with name u_work_groupin which it is having list of 50+ groups, and now we got a requirement thatcreate a field which refers to sys_user tableand when user is selected then ln a text box to be shown with list of gro...
Hi All, I have written the below script in the workflow run script activity. The change is closed and it is successful but it is not moving further from this activity. what could be the reason? Could you please assist? var CR = new GlideRecord('chan...
I have a field that already has an ACL set up with a bunch of different conditions. I want to edit this ACL so that the field becomes editable to users in a specific group, at ALL times, regardless of the conditions. Just adding the role to the Requi...
Hello, I am just trying to understand about the events that are fired by the system. What do they actually do and when exactly they will trigger the notification. Any guidance would be greatly appreciated. Thanks in advance.
Hi all, I've added a reference field to the business application table. When you click on the search/magnifying glass is shows the reference table and allows you to select an option. However, if you just start typing in a name, it gives zero option...
I am trying to add an attachment to update set. I went to attachments and used "add to update set". The link on record producer points to it. When I moved to test environment it shows 0 bytes somehow. Doesn't look like it captured it right. It is a P...
Good day everyone, I currently am using a UI Action to convert a RITM to a CHG. Within this UI Action, I have a few data fields that get copied over to the CHG ticket, of those variables is the Watch List. Below is a sample of my current script tha...
Not sure how to ask this question so best I can do is explain what is happening and why I want to change it. We are upgrading to Helsinki and are planning on utilizing the new automated collision detection. This comes with a Conflict Status field...
