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List Field, with attribute slushbucket. "add/remove multiple" when clicked not returning the right table info

abel91740
Giga Contributor

We noticed that the field Recipient group which the field is a List, with attribute with shown in the picture 1 that it is not returning groups instead it is returning incident shown in picture 2

find_real_file.png

find_real_file.png

 

We also noticed that we are on London patch 1 and there is a lot of problem on the patch 1. 

When we compared our 3 different instances which are London Patch 1, London Patch Hotfix 4 , Jakarta Patch 10

Both London Patch Hotfix 4 , Jakarta Patch 10 are working fine, and only London Patch 1 is having an issue. 

 

Therefore wondering if it is the patch problem and is fixed after London Patch 1. Thank you

1 ACCEPTED SOLUTION

abel91740
Giga Contributor

It got fixed when we did our patch upgrade. Hope that works for you too

View solution in original post

5 REPLIES 5

txag08
Tera Contributor

That's what ServiceNow is telling us, too. Thanks!