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List layout is not captured in the update set

Zuri
Tera Expert

I am trying to create a new list layout but is not captured in update set.

3 REPLIES 3

Prince Arora
Tera Sage

@Zuri ,

 

Could you please explain the process how you are setting the list layout

 

Here is the process to setting the list layout:

 

PRINCE_ARORA_0-1678470779147.png

 

PRINCE_ARORA_1-1678470832077.png

 

 

If my answer solved your issue, please mark my answer as Correct & 👍Helpful based on the Impact.

 

I did the same process but is not captured.

Community Alums
Not applicable

Hi @Zuri ,

Make sure your Pre-requisites for the update set are correct:

1. Update set is "In-progress" and NOT in complete/ignore.

2. Make sure you are not capturing in the "Default" update set.

3. Clean the [sys_ui_list] table by removing the duplicate records and the ones with no Element.

 

Once, all of above is done , then you have to configure it via list layout --> right click on one of the column header then select configure List Layout. And do the necessary changes this will capture in update set.

 

Also, refer to the Best practices for update set :https://developer.servicenow.com/dev.do#!/guides/utah/now-platform/tpb-guide/update_set_tbp