List User license

[nehasr1288]

Hi,

Is there any way to see the licenses list being consumed by my servicenow instance and the type of license?

[syedfarhan]

FYI,

Licence count

would like to know how to find out number of licenced users in servicenow

Where I find information about licence of Service Now?,

Generally ServiceNow charge based on the Roles . How many users are has ITIL role and Admin role .

Based on the number of users count they change .

Thanks,

Syed

[nehasr1288]

Can you please tell me if on my production I have users like 'abel tuter' that are there for example from servicenow,will they consume license?

[syedfarhan · Accepted solution]

if abel tuter does not have any role in his user record . Then Abel will not be charged.

Charges applicable only if Abel has been allocated to any role like itil,Approver_admin. Etc.

Thanks,

Syed

[nehasr1288]

thank you so much for confirming