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‎05-03-2017 05:40 AM
Hi,
Is there any way to see the licenses list being consumed by my servicenow instance and the type of license?
Solved! Go to Solution.
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‎05-03-2017 06:01 AM
if abel tuter does not have any role in his user record . Then Abel will not be charged.
Charges applicable only if Abel has been allocated to any role like itil,Approver_admin. Etc.
Thanks,
Syed
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‎05-03-2017 05:47 AM
FYI,
would like to know how to find out number of licenced users in servicenow
Where I find information about licence of Service Now?,
Generally ServiceNow charge based on the Roles . How many users are has ITIL role and Admin role .
Based on the number of users count they change .
Thanks,
Syed
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‎05-03-2017 05:57 AM
Can you please tell me if on my production I have users like 'abel tuter' that are there for example from servicenow,will they consume license?
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‎05-03-2017 06:01 AM
if abel tuter does not have any role in his user record . Then Abel will not be charged.
Charges applicable only if Abel has been allocated to any role like itil,Approver_admin. Etc.
Thanks,
Syed
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‎05-03-2017 06:03 AM
thank you so much for confirming
