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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum Sydney? So Are We. G'day, Community! If you're an Australia-based practitioner, or just love a good ex... Read More Developer blog Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. 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Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Approval Reminder flow Not working after adding escalation I have a flow that was... Read More Developer forum Ownership group not following Knowledge base Hi all,I have a knowledge Base filter placed in knowledge management overview dashb... Read More Developer forum List View sorting being removed We have a requirement where our list view should be in a fixed sorting when clickin... Read More Developer forum AI model management As part of our enterprise AI model management requirements, I am looking for a reliable source for AI mo... Read More Developer forum Variables Missing On RITM I built a new catalog item/service request. For some reason, all variables show in ... Read More Developer forum To Revert a Field to Its Original Value Hi AllI have a requirement and would really appreciate any help or guidance.The iss... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More Service Management events Live Webinar: The reason your AI CX strategy is failing (and how to fix it) You invested in AI to ... August 20-September 16, 2026 8:00 AM https://info.servicenow.com/WBR-MA00016655_Q3-FY26-AI-CRMStrat-IDC_MT00003849_LP.html?referenceSource=Community Read More SecOps events Webinar: Identity and Access Management was built for humans. 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Activity in Developer

Ownership group not following Knowledge base

Hi all,I have a knowledge Base filter placed in knowledge management overview dashboard. And Ownership group filter also.  When I select any knowledge base, the ownership group filter is not being followed. I am also pasting all the configurations fo...

  • Question

MFA QR Code Not Displaying During Setup

Hi everyone,I'm facing an issue while setting up Multi-Factor Authentication (MFA).When I open the MFA enrollment page, the QR code is not displayed (the QR code area is blank). Because of this, I'm unable to scan it using my authenticator app and co...

  • Question

Mobile App Builder - Grouped list Drill Down

Our client wants a list on Agent Mobile which groups incidents by location. I have managed to configure a grouped list as perConfigure a group list screen (servicenow.com) However I am unsure where to go with this now as i want to be able to expand a...

  • Question

Resolved! IBM SVC Discovery

Hello, I have a requirement to implement discovery of storage devices managed by "IBM SVC" V8.5.X  I have checked the community and I do not see much about this type of discovery.  There is a 2015 Community Post, and the recommended solution was to a...

  • Question

Variables Missing On RITM

I built a new catalog item/service request. For some reason, all variables show in employee center when I look at the request but only 3 varaibles show on the RITM. The 3 variables that show on the RITM are the 3 that are not marked hidden. Marking h...

  • Question

List View sorting being removed

We have a requirement where our list view should be in a fixed sorting when clicking the module to the asset task table. It was achieved, but I noticed a strange behavior. When one filter condition is being removed from the breadcrumbs, the sorting d...

  • Question

Flow formatter chevrons - show/hide

Hello.  I have created chevrons for our Demand form using the Flow Formatters screen. If the State is equal to Rejected then I would like the Rejected chevron to show and the Completed chevron to not show. If the State is anything besides Rejected th...

  • Question

AI model management

As part of our enterprise AI model management requirements, I am looking for a reliable source for AI model lifecycle, end-of-life, and deprecation dates. Several model providers offer APIs from which we can retrieve and import this information.I’m w...

  • Question

MFA QR Code Not Displaying During Setup

Hi everyone,I'm facing an issue while setting up Multi-Factor Authentication (MFA).When I open the MFA enrollment page, the QR code is not displayed (the QR code area is blank). Because of this, I'm unable to scan it using my authenticator app and co...

  • Question

Take our 5-minute survey and help shape the future of PDIs

Help shape the future of PDIs   We’re working on the roadmap for Personal Developer Instances (PDIs), and we want it to reflect what matters most to you—the developers who use them to learn, build, test, and explore on the ServiceNow platform.   Y...

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  • Personal Developer Instance

To Revert a Field to Its Original Value

Hi AllI have a requirement and would really appreciate any help or guidance.The issue I am facing is with Scenario 2.For example, if the original Case Type is Incident:Assignment Group satisfies all 3 criteria → Case Type changes from Incident to App...

  • Question

Upgrades and Traductions problems

Hi everyone, I wanted to know for a developer who do the upgrade servcienow is there a way to handle it in a best and good way using servicenow, our problem last year for Zurich is that we did the upgrade and we checked by using excel files after upl...

  • Question

Resolved! Deiscion table records not found

Hi communitiy I am trying to review a Deiscion table in my UAT instance. However when I click on any Deiscion table, I am getting "Record Not Found" Error. When I run the flow with the Deiscion table, it works fine, so I think it is all in the UAT in...

  • Question
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