List view edit

[Anna L]

How to lock down fields such as state to be not editable through incidents list view such as (open and closed incidents etc.) to avoid ITIL users doing mass update? Can someone share solutions/suggestions easy way to do this?

[veena_kvkk88]

You could create a 'List_edit' ACL or Disable list editing altogether form the List Control depending on your requirement.

[Abhinay Erra]

I agree. Use list_edit ACL to restrict the ITIL   users from editing the fields from list view

[reeshabhgadda]

You can restrict list editing for ITIL users by creating a list_edit ACL for a field OR the entire table depending on the requirements.

[Geoffrey2]

• Elevate your role to security_admin
• Right-click on the State label and select Configure Security
• For Operation to secure, select list_edit
• Add the admin role
• Click OK