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Local User ID create in ServiceNow Instance, But unable to login

Prabhu6
Tera Guru

‎09-16-2024 09:20 AM

I created a ServiceNow User locally, then set the(generate) password and saved it.

 

But still, the user is unable to log in to SN( I tried impersonating also). Any leads, please help

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Prabhu6

‎09-16-2024 01:34 PM

Hi @Prabhu6 

 

I created a new user in my PDI, and set the password too and now I can login into PDI with the new user only.  If required let's connect 1-1 to solve the issue.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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