Logik Cart UI displays only 125 line items although pricing is executed for all 4,002 line items

aparnaCRMantra
Kilo Contributor

Hi Team,

We are experiencing an issue with the Logik.io Cart UI when configuring a large number of products.

Scenario

  • Added 1 Private Cage
  • Added 1,000 Cabinets
  • Each Cabinet contains 3 child products (AC Circuit, DC Circuit, Rectifier)

This results in a total of 4,002 line items:

  • 1 Private Cage
  • 1 Cage
  • 1,000 Cabinets
  • 3,000 Child Products
  • Total = 4,002 line items

Observed Behavior

  • The pricing engine successfully processes all 4,002 line items.
  • All pricing rules (Location-Based Pricing, Attribute-Based Pricing, Ramp Pricing, NPV, etc.) execute successfully.
  • The total cart price is correct, confirming that pricing has been calculated for every line item.
  • However, the Logik Cart UI only displays approximately 125 line items.
  • The remaining line items are not visible in the cart, although they exist and are included in the pricing calculations.

Expected Behavior

The Cart UI should display all configured line items, or provide a supported mechanism such as:

  • Pagination
  • Infinite scrolling
  • Virtualized rendering

so that all configured products can be viewed.

Questions

  1. Is there a documented limit on the number of line items that the Logik Cart UI can display?
  2. Is the 125-line-item display limit expected behavior?
  3. Is there a configuration or feature flag that allows displaying all line items?
  4. Does the Cart UI intentionally truncate large product lists for performance reasons?
  5. Are there any recommended approaches for displaying configurations containing several thousand line items?

Could you please confirm whether this is an expected limitation of the Logik Cart UI or if additional configuration is required to display all line items?

Thank you.

1 REPLY 1

Tanushree Maiti
Tera Patron

Hi 

 

Are you using this cart UI at Salesforce end or at Servicenow end.

 

If it is t Salesforce end, post your query in correct community forum. 

If it is in Servicenow , can you share the screen shot.

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti