Login Dialog box

[Reena Kumari2]

Hi Team,

My requirement is to display a login page with ok and cancel button, whenever  approve option is selected in 'required approval' custom field on incident form. After filling the login details system check the user details from user table.

How to proceed?

Any help will be appreciated.

Thanks,

Reena

[Reena Kumari2]

Hey Shivalika,

I got your point, can we do for case as well with E-signature capability? I installed the E-signature plugin and instance having SAML2.0 sso capability. How to achieve the similar functionality for case. Please explain.

Thanks & Regards,

Reena

[Shivalika]

Hello @Reena Kumari2 

I believe I have answered your original question. So kindly accept that as solution, this will motivate me to continue sharing my knowledge or expertise among people and also be good for future readers if they have no idea about this. 

As far as about the case one - are you referring to HRSD case ? 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

Regards,

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY QQ

[Reena Kumari2]

No, customer service case, not the hrsd one.

Thanks,

Reena

[Randheer Singh]

https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/administer/service-administ...

[Reena Kumari2]

I @Randheer Singh , I went through the above link provided by you, but in my requirement we have a similar requirement for case , like whenever approve ui action is clicked the saml authentication should happen. And we don't have approval(sysapproval_approver) involved here.

Thanks,

Reena