Login to ServiceNow "BackEnd"

Meloper
Kilo Sage

Is it possible for a User to Login to Servicenow Instance without Roles or Groups?

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@Meloper 

Users can login to instance although they don't have role or groups.

Such type of users are mostly redirected to portal once they login

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

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6 REPLIES 6

@Meloper 

Thanks for marking my response as helpful.

Let me know if I have answered your question.

If so, please mark my response as correct & helpful so that this thread can be closed and others can be benefited by this.

Regards
Ankur

 

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Khalnayak
Tera Guru

Hi Meloper.

Yes it is possible by default for user to login to backend if SSO is enabled.

Although they wont have roles, they can still access the backend, and pretty much do the same stuff as they would in the portal, such as logging/checking their requests/incidents and knowledge.

If my answer helped you in any way, please then mark it as helpful/correct.
Kind regards,
Usmaan.