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‎11-09-2020 06:01 AM
Is it possible for a User to Login to Servicenow Instance without Roles or Groups?
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‎11-09-2020 06:15 AM
Users can login to instance although they don't have role or groups.
Such type of users are mostly redirected to portal once they login
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎05-05-2021 03:06 AM
Thanks for marking my response as helpful.
Let me know if I have answered your question.
If so, please mark my response as correct & helpful so that this thread can be closed and others can be benefited by this.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎11-09-2020 06:17 AM
Hi Meloper.
Yes it is possible by default for user to login to backend if SSO is enabled.
Although they wont have roles, they can still access the backend, and pretty much do the same stuff as they would in the portal, such as logging/checking their requests/incidents and knowledge.
If my answer helped you in any way, please then mark it as helpful/correct.
Kind regards,
Usmaan.