logout button is missing need your help to resume it please ?

fali · ‎07-11-2016

In my ServiceNow Instance, the Logout button is missing, we are currently into Fuji.

Not Sure how and from where I can get back the Logout button.

Any help is appreciated!!

fali · ‎07-14-2016

I got the Logout Button back now!!

I went to sys_user_preference.list from the navigation, then with Name I search sys_user_preference

Went to user.can.logout and deleted this record and flush my cache, logged back again and re created the user.can.logout with system checked and value as True.

Now logout and logback in and got the Logout Button.

Thanks every one for your guidance

View solution in original post

Chuck Tomasi · ‎07-14-2016

Hi,

I'm glad you got your issue resolved. Please mark it as correct so that others with the same question can find it quickly in the future and that it gets removed from the Unanswered list. Thank you