Looking for a sample/demo on configuring Knowledge External Content Integration (SharePoint etc)
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3 hours ago
Hi Community,
I have activated the Knowledge Management - External Content Integration plugin (com.snc.knowledge.external_integration). I have already gone through the official documentation here:
Knowledge External Content Integration (Zurich release)
The documentation explains the feature and configuration steps at a high level, but I am looking for a practical example or demo video that shows how to actually configure one of the connectors, such as:
SharePoint
Atlassian Confluence
Google Drive
Microsoft Teams
A sample configuration walk-through or video tutorial would really help me understand how to set this up end-to-end (authentication, connector setup, pulling external articles, etc.).
Has anyone in the community already implemented this or come across any videos / blogs / step-by-step examples that could help?
Thanks in advance
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2 hours ago
Hi @TEJAS ,
Please check Product document , hope it will helpful.
https://www.servicenow.com/docs/bundle/zurich-servicenow-platform/page/product/knowledge-management/...
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