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Looking for a sample/demo on configuring Knowledge External Content Integration (SharePoint etc)

TEJAS
Tera Contributor

Hi Community,

I have activated the Knowledge Management - External Content Integration plugin (com.snc.knowledge.external_integration). I have already gone through the official documentation here:
Knowledge External Content Integration (Zurich release)

The documentation explains the feature and configuration steps at a high level, but I am looking for a practical example or demo video that shows how to actually configure one of the connectors, such as:

  • SharePoint

  • Atlassian Confluence

  • Google Drive

  • Microsoft Teams

A sample configuration walk-through or video tutorial would really help me understand how to set this up end-to-end (authentication, connector setup, pulling external articles, etc.).

Has anyone in the community already implemented this or come across any videos / blogs / step-by-step examples that could help?

Thanks in advance

1 REPLY 1

abirakundu23
Mega Sage

Hi @TEJAS  ,

Please check Product document , hope it will helpful.

https://www.servicenow.com/docs/bundle/zurich-servicenow-platform/page/product/knowledge-management/...


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