Looking for a way to programmatically populate “Change Requests” tab in the Related Lists section

[Alex Litvak]

Hello Community Members!

In the Vulnerability Response module, we’re looking for a way to programmatically populate the “Change Requests” tab in the Related Lists section using Business Rule or any other technique. We use BR to search Change Request applications based on specific keywords per business requirements—output from this search CHG number. The last step is to insert this CHG number into the “Change Requests” tab in the Related Lists section.

Any assistance in this matter would be greatly appreciated.

[swathisarang98 · Accepted solution]

Hi @Alex Litvak ,

You can create a m2m relationship, Go to System Definition>> Relationship ,

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

[Alex Litvak]

Hi @swathisarang98,

I've never used an m2m relationship, but I will try your solution and let you know.

Regards,

Alex Litvak

[swathisarang98]

sure @Alex Litvak , you can refer to servicenow documentation aswell,
https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/administer/form-adminis... 

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

[Alex Litvak]

Hi @swathisarang98,

The solution you have suggested works well! Thanks a lot! I have one more question: I noticed some tabs in the Related Links section, which I can't find under System Definition ->Relationship. For example: "Task SLAs" or "Change Requests." Where can I find those, and is there a way to modify those relationships?

Thank you in advance.

Regards,

Alex