Looking for end to end details on Automatic software installation using Intune
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3 weeks ago - last edited 3 weeks ago
I am looking for end to end details on how to install a software on end user devices using Intune.
I couldnt find the any docs/community posts/blogs/Youtube videos describing the same clearly. Its incomplete or scattered.
If anyone has worked on this, can you please
1. Share the end to end flow details for Automatic software installation using Intune spokes?
2. Doest this process also mandatorily require CSD plugin (for software installation use case?)
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3 weeks ago
Sorry no.. there are ways to do it using CSD. but not able to get all the details clearly.
As usual, ServiceNow docs is bad
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3 weeks ago
Anyone?
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3 weeks ago - last edited 3 weeks ago
The Service Graph Connector for Microsoft Intune doesn't have the capability to pull software usage data. Also, software auto-installation through SG-Intune is not supported; rather, it only pulls software installation data from SG-Intune. It is part of SGC-SCCM.
The following ServiceNow applications have features that interact with the Service Graph Connector for Microsoft Intune. https://www.servicenow.com/docs/r/servicenow-platform/service-graph-connectors/cmdb-integration-intu...
1. IT Operations Management (ITOM) Visibility
- Detailed hardware and application inventory for Android, Apple, and Windows mobile devices. The inventory can be used with or without Software Asset Management (SAM).
- Compliance tracking for mobile devices. You can build your own device (BYOD) or use corporate-owned device.
2. IT Service Management (ITSM)
- Incidents, problems, and changes on discovered configuration items (CI).
- Ownership tracking and assignment for mobile devices.
3. You can also do the following types of administrative actions:
- Device Management: You can report on various aspects of the device.
- Integration with Azure Monitor: Delta notification.
The following ServiceNow applications have features that interact with the Service Graph Connector for SCCM- https://www.servicenow.com/docs/r/servicenow-platform/service-graph-connectors/cmdb-integration-sccm...
1. IT Operations Management (ITOM) Visibility
- Ability to get visibility into your infrastructure.
- Detailed hardware and software inventory tracking. The tracking can be done with or without Software Asset Management (SAM).
- Ability to detect delta changes for efficient incremental imports from SCCM to the ServiceNow AI Platform.
2. IT Service Management (ITSM)
- Incidents, problems, and changes on discovered configuration items (CI).
- Automatic device ownership assignment.
3. Software Asset Management (SAM) and IT Asset Management (ITAM)
- Tight integration with Software Asset Management Professional and client software distribution workflows.
- Inventory software package and installation tracking.
- Software usage tracking.
- License reclamation by detecting removed software.
- Support for software editions, normalizing publisher information, and normalizing product information.
- Support for SCCM Asset Intelligence.
Regards,
Nayan
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2 weeks ago
Software auto-installation through SG-Intune. Tehre are OOTB spokes and catalog for the same. But getting the details from docs is a pain.
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2 weeks ago
Hi @Suggy - Yes, through group management and Intune-Spoke, we can achieve it. Here is the details link; you can use it.
Regards,
Nayan
