Lookup Select box variable type , The manual search was not working

sony8
Tera Contributor

Hi,

 

 

I was working with Catalog item.

 

when i was working for one of the Record producer,

I selected the variable type = Lookup Select box  

selected Reference table = ABC table

selected field value.

 

added below reference qualifier=ref_qual_elements=xyz;

(xyz is other varaiable on my record producer)

 

Now i am facing issue with this particular Lookup SelectBox variable.

when i tried to enter the value on the variable manually the search was not updating and providing No matches found as variable message.

 

Need some assistance for the same.

 

Thanks in Advance.

4 REPLIES 4

Maddysunil
Kilo Sage

@sony8 

  • Verify that the reference qualifier you've specified (ref_qual_elements=xyz) is correctly configured and is returning the expected results.
  • Ensure that the reference qualifier is not overly restrictive, causing no matches to be found for valid input values.
  • If possible share the screenshot of your reference qualifier

Please Mark Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

 

Thanks

sony8
Tera Contributor

@Maddysunil  as  you can see the Category = Onboarding & Talent Aquisition

when i enter manually upto Onboarding & == it was showing this value

when i tried entering Onboarding & T = it showing no matches found.

 

 

sony8_0-1714990894062.png

 

@sony8 

It sounds like the issue you're experiencing might be related to special characters in your input value. The "&" character in "Onboarding & Talent Acquisition" could be causing the problem because it has special meaning in HTML and might be interfering with the search functionality of the Lookup Select Box.

 

I think In HTML, the "&" character has special meaning, as it is used to denote the start of an HTML entity or character reference. To represent an actual ampersand character in HTML text, you need to use the HTML entity &. Give it a try.

 

Please Mark Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

 

Thanks

sony8
Tera Contributor

@Maddysunil 

 

I have by giving in the search as 

 

Onboarding & 

Still it is showing the No matches found.

sony8_0-1714993557502.png

 

Looks like it is existing issue , could you please share any resolution steps so that we can refer and try to resolve.