LSD Notifications - EC: Adhoc Approval Reject Notification, EC: Adhoc Approval Approved Notification
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12-25-2023 09:44 PM
Hi All,
Good Day!
In Legal service delivery module, two OOTB notifications "EC: Adhoc Approval Reject Notification", "EC: Adhoc Approval Approved Notification" are not getting triggered. I don't see the events used in these notifications are called in any business rule or in any flow. Please Help me to understand the trigger condition of these notifications. Thanks.
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12-26-2023 06:37 AM
Please check
- Is these notification are active true or not.
- Check the trigger conditions.
- Check the email script if any
- Are you trying in PDI? If yes, then emails will not work , as due to security constraint it has been blocked.
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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