MailScript - send BCC email not working

[Felipe Morais]

Hello guys,

I need to send an email notification via BCC. I tried using the following mail script to do so, but it's not working:

I used gs.log for debug, but i don't get any message in the System Logs, apparently it does not even call the script from the notification template.

This is my notification, where i call the mail script

The condition to send is when a record is inserted in the "HR case" table.

And for the "who will receive" i used my email as a test (and the email is sent to me, so the notification is working,), what's not working is the mail script.

Does anybody have an idea why the mail script is not working as supposed?

Thanks in advance!

FLM

[Elijah Aromola]

Do you have a "to" user/group specified on this email notification? I don't think BCC emails get sent out if there is no main "to" user/group.

[Felipe Morais]

Yes, i tested using my email, and the notification is working. But the mail script does not work.

[Michael George]

Do they other mail scripts run? Is this a cross application scope issue?

[Felipe Morais]

Yes, they run. The notification and the mail script are in the same application scope