Major Incident Tab is not Visible

sayan-ghosh
Tera Contributor

Hello Team,

I am not able to Find the Major Incident Tab when the Major Incident State is Accepted or Promoted.
MIM Plugins are enabled and MIM is working as expected.

But only Problem is with the Major Incident Tab.

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OOB UI Policy

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Slush Bucket:

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Best Regards

2 ACCEPTED SOLUTIONS

Rishi_11
Kilo Sage

Hi @sayan-ghosh ,

The OOB UI policy which you have attached seems to be modified. Can you please the check the scripts section of the UI Policy once? In your UI policy under the scripts sections in the "Execute if true" script use the following code:

function onCondition() {
	g_form.setSectionDisplay("major_incident", true);
}

Let me know if this helps or if u have any other questions.

 

Please mark this response as correct or helpful if it assisted you with your question. 

 

Thanks & Regards,

Rishi.

View solution in original post

Then i say, log a Now support case mate before you make changes.

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View solution in original post

16 REPLIES 16

Ankur Bawiskar
Tera Patron
Tera Patron

@sayan-ghosh 

Did you check that form section is present in the view or not?

Did someone removed it?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

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