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Major Incident - unable to add priority field on form

Nandini DM
Tera Contributor

‎05-17-2024 06:18 AM

Hi,

 

How do we add Impact,Urgency and Priority to Major Incidents form?  I am trying to add via "Form Layout" but no luck
and all three are visible in list view

 

Please help!

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6 REPLIES 6

Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Nandini DM

‎05-17-2024 06:53 AM

Hi @Nandini DM 

 

I checked OOTB and priority is already available on MI view

 

AGLearnNGrow_0-1715953986693.png

 

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Dr. Atul G. - Learn N Grow Together
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Kieran Anson
Kilo Patron
In response to Nandini DM

‎05-17-2024 07:03 AM

There is either a client script or UI policy hiding the fields on load

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