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Major Incident Workbench - How to hide "Create", "Add", and "Manage" actions in Child Incidents sect

Saraswathi Devi
Tera Contributor

Hi Community,
I'm working with the Major Incident Workbench and would like to hide/remove the Create, Add, and Manage options from the Child Incidents section.
I've already traced the navigation to the View Workbench UI Action, which redirects to:
" $major_incident_workbench.do "
However, I have not been able to determine where the Create, Add, and Manage actions are configured.

SaraswathiDevi_0-1784545531590.png

 

2 REPLIES 2

Ankur Bawiskar
Tera Patron

@Saraswathi Devi 

that UI page comes from platform and we as admins don't have access to it

So you can't manipulate that page and your requirement is not feasible

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@Saraswathi Devi 

Just following up to see whether my suggested comment helped you.

If you're still facing any issues, I'd be happy to help further.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader