Make a Checklist readonly/mandatory
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‎08-07-2017 06:17 AM
I have created a checklist on form. Now I want to add certain rules on it like to make it visible/read-only or mandatory based on conditions.
As it is not a field of the table, I am unable to use UI policy of any kind of script for fields.
Could anyone please hep me on this.
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‎09-29-2017 06:20 AM
Oohhh grazie
Da: valentinaardò
Inviato: venerdì 29 settembre 2017 15:11
A: Dotti Francesco <Francesco.Dotti@beta80group.it>
Oggetto: Reply marked as helpful on Make a Checklist readonly/mandatory
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Make a Checklist readonly/mandatory
Valentina Ardò<https://community.servicenow.com/people/valentinaard%C3%B2?et=watches.email.outcome> marked Francesco Piero Dotti<https://community.servicenow.com/people/francescodotti?et=watches.email.outcome>'s reply on Make a Checklist readonly/mandatory<https://community.servicenow.com/thread/277278?et=watches.email.outcome> as helpful. View the full reply<https://community.servicenow.com/message/1254065?et=watches.email.outcome#1254065>
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‎11-27-2019 11:03 PM
Not a bad suggestion, but here you are modifying the OOB marco. Could be problematic for upgrades. Also, this approach is rigid, meaning it only works for records with the state field and doesn't offer greater flexibility.
Consider using Checklist Pro, a ServiceNow store application that works in both classic UI as well as in the Service Portal.
The problem with the OOB checklists is that they are unreliable, meaning, people can change the content of the checklist item after the fact, add items, delete items, change items. There's also no guarantee that the same checklist will appear for same situation. There is no way to restrict who can edit the checklist or when it can be edited (like do you really want people changing checklist responses after the record has been closed).
Enter Checklist Pro. We built Checklist Pro to solve all those problems and more. Checklist Pro application administrators can define when checklists get created and associated with records in a table (any table - not just those that extend TASK), when these checklists can be edited, when the associated record is considered "closed" (and thus should prohibit further checklist updates). We even added the ability to define "Required" checklist items that allow enforcement, thereby preventing a record from closing unless the required items are completed. We've built convenience Database Views to go with the most common checklist tables, which include TASK, SYSAPPROVAL_APPROVER, CMDB_CI.
They work in the Service Portal as well as in the Classic UI.
They'll work with other Scoped Applications (like HR or SecOps or even custom scoped apps & tables).
For more information contact TyGR LLC or goto our youtube channel to see it in action.
Also - besides the classic Checkbox Item, Checklist Pro allows you to include various data types, including Textbox fields, Date, Integer, Custom Choice Lists and Reference fields.