Make a True/False field required

[Ruth Goodsell1]

Is there a way to required a true/false field to be true in order to close a record?

[Pavankumar_1]

Hi @Ruth Goodsell1 ,

If my response helps you to resolve the issue close the question by Accepting solution and hit thumb icon. From Correct answers others will get benefited in future.

[Shaikh Mzhar]

Hi @Ruth Goodsell1 

Yes, it is possible to require a true/false field to be true in order to close a record in ServiceNow. This can be achieved by adding a Business Rule to the table that the record belongs to, which checks if the field is true when the record is being closed and prevents the record from being closed if the condition is not met.

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