Make a variable read only on record producer

[cstangoe]

Hi All.

I wish to make a variable field (a Disclaimer message) on a record producer read only I do not wish for users to amend the wording 

Could any one advise me

Thanks

Chris

[ccajohnson]

You should be able to accomplish this with a Catalog UI Policy. If you need assistance, let us know so we can assist.

[Harsh Vardhan]

you can create here catalog ui policy and mark that variable as read only from there. 

[Harsh Vardhan]

adding doc link for further details about catalog ui policy. 

https://docs.servicenow.com/bundle/newyork-it-service-management/page/product/service-catalog-manage...

[AbhishekGardade · Accepted solution]

1. Create Catalog UI policy and add UI Policy action to set read only

OR

2. Create catalog onLoad Client script and add below line of code:

g_form.setReadOnly('disclaimer',true); // replace disclaimer with your variable name/

Please mark as Correct Answer and Helpful, if applicable.
Thanks!
Abhishek Gardade
Hexaware Technologies